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Privacy Policy

Effective Date: July 13, 2026

Welcome to GoHerit Pvt. Ltd. ("GoHerit", "we", "our", or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit or make a purchase from www.goherit.com.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you create an account, place an order, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order history

  • Account login credentials

Payment Information

Payments are processed securely through Razorpay.

GoHerit does not store your complete debit card, credit card, UPI PIN, CVV, or banking credentials. Payment information is processed directly by Razorpay in accordance with its own privacy and security standards.

Technical Information

When you visit our website, we may automatically collect information such as:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Date and time of access

  • Pages visited

  • Referring website

  • Session information

Cookies

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember items in your shopping cart

  • Improve website performance

  • Enhance user experience

  • Maintain website security

Please refer to our Cookie Policy for more details.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Deliver purchased products.

  • Verify transactions.

  • Respond to customer support requests.

  • Manage your account.

  • Improve our website and services.

  • Detect fraudulent or unauthorized activities.

  • Comply with applicable legal obligations.

  • Communicate important updates regarding your orders or our services.

We do not sell your personal information to third parties.

3. Sharing of Information

We may share your information only where necessary, including with:

  • Razorpay for payment processing.

  • Shipping and logistics partners for order fulfillment.

  • Technology and hosting service providers supporting our website.

  • Government authorities or law enforcement agencies where required by applicable law.

All third-party service providers are expected to process personal information only for the purposes for which it is shared.

4. Account Security

If you create an account with GoHerit, you are responsible for maintaining the confidentiality of your login credentials.

You agree to notify us immediately if you suspect unauthorized access to your account.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions.

  • Provide customer support.

  • Meet legal, tax, accounting, and regulatory requirements.

  • Resolve disputes.

  • Enforce our agreements.

When information is no longer required, we will securely delete or anonymize it where reasonably practicable.

6. Your Rights

Subject to applicable laws, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your account or personal information, where legally permissible.

  • Withdraw consent where processing is based on consent.

  • Contact us regarding the processing of your personal information.

Certain information may need to be retained where required by law or for legitimate business purposes.

7. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.

8. Data Security

We implement commercially reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of third-party websites. Users should review the privacy policies of those websites before providing personal information.

10. International Transfers

Currently, GoHerit provides products and services within India only.

If, in the future, information is processed outside India through trusted service providers, we will take appropriate measures to protect your personal information in accordance with applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

The updated version will be published on this page with a revised Effective Date.

Your continued use of the website after changes become effective constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, you may contact us at:

GoHerit Pvt. Ltd.

Delhi, India

Email: goherit@gmail.com

Website: www.goherit.com

We will make reasonable efforts to respond to your inquiries in a timely manner.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts in Delhi, India.